FatCow’s web based chat support is next to unresponsive, it takes them 5 minutes to answer. These six are all I can think of right now. Solution: Uncheck the tiny checkbox for every single default error page or use your own error pages. Unfortunately I did not take a snapshot of the sneaky practice, as Fatcow appears to have stopped this trickery. Putting a webhost’s ads on a customer’s site to siphon more money out of the unwary fellow? I couldn’t believe FatCow’s audacity in doing that. Hidden in a tiny checkbox, yes, I mean “tiny” as in the checkbox was actually shrunk down from a normal checkbox’s size, on the bottom of the custom error page was an option to opt out of FatCow’s own ads on your own website. Perhaps it had been this way since the beginning. Half way through my subscription, FatCow began sneaking in its own ads on the default errors pages. Fatcow has default error pages (404, 405) for those who chose not to dig through their control panel and set custom error pages. When compared to loading other sites, my website hosted on FatCow always seemed to be twice as slow. Or let visitors think your site is bugged. Too bad the user can’t access the page with correct formatting using All the images, fonts, and more are gone. I didn’t bother.įatCow says “WordPress available” on their features page. Solution: Non fatcow subdomain secure server offered at additional cost. This secure server must be accessed through the “fatcow” subdomain. Solution: Support apologized for the misleading marketing (which was good), but did nothing to remove/raise the limit.įatCow features itself as sporting secure server. After much wrangling, I found out that messages have a size limit imposed upon them. When I was emailing a large file >20mb, an error was produced. Naturally, one would assume that unlimited would allow him to send an email of any size. However, the SSL support was intermittent sometimes it would work, other days it would not go through.įatCow advertises its email as “unlimited”. All it required was a simple port and mail server address change. He and other support reps after that did not seem to understand. I told him that SSL was why I was contacting Support in the first place. Upon telling him that sans SSL was successful, the support rep recommended that I use the mail without SSL. He told me to turn off SSL and then try to use the mail. I contacted support and asked the rep about it. I had configured my email in my mail client and the email address wouldn’t work with SSL turned on. I’ve compiled some of my experiences with them below: However, if you value reliability, professionalism, and “straight” descriptions, look elsewhere. If you’re looking for a web host to host a personal, photo site for your family, Fatcow may suit your needs. Before I switched back to Hostmonster, I used FatCow for one year.
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